FAQ

You May Be Wondering

When can I expect my package?

Our average shipping times are 7-12 days

How can I reach customer service?

You can simply send a message in the contact form located in the main menu or you can send us an email at support@glamoura.co

What is the return policy?

If you aren't satisfied with your product, we will happily provide you with a full refund within 30 days of purchase! 

Why did I receive only one of my items? 

If you purchased two different items, they may be dispatched at different times due to stock availability. Don't worry as your other item will arrive shortly. You can track your package from the section in our main menu. 

What will the charge be on my credit card statement? 

When you purchase, your credit card statement should reflect a charge from "GLAMOURA". *This may vary by credit card issuer*

Will I receive an email confirming my order?

Yep! We will send you an order confirmation of your purchase along with shipping and delivery updates so you never miss an update.

What if I put the wrong shipping address?

If you placed your order through a wrong shipping address, simply contact us within 24 hours of purchase date and we will happily change it for you!